Introduction
Enhance your digital workspace by connecting the power of AI-driven chatbots with Microsoft 365 tools. In this hands-on tutorial, you’ll learn how to create a seamless user experience by integrating Power Virtual Agent chatbots with SharePoint and Microsoft Teams—all through the Microsoft Power Platform.
You will:
Build a SharePoint site and list to serve as a dynamic data source
Design a chatbot in Power Virtual Agents with structured topics and user interactions
Create Power Automate flows to connect chatbot conversations with SharePoint data
Set up input and output parameters for real-time communication between services
Embed your chatbot into Microsoft Teams for easy access and collaboration
With a Microsoft 365 Developer Program account, you can start building smart, responsive bots that streamline tasks, improve user engagement, and automate workflows—all without writing complex code.
Key Knowledge and Tips
- Microsoft 365 Developer Program account gives you the possibility to use Power Platform
- You can create a SharePoint list with data and use it as a data source to the chatbot
- You can call a Power Automate flow or ask the user to sign in inside a topic
- You can ask user a question and set up the responses they can choose to reply to the question inside a topic
- You can redirect the user to some other topic inside a topic
- You can set up Output in Return values to the Power Virtual Agent’s action to send information from the Power Automate flow to the chatbot
- Input can be set in the flow’s Power Virtual Agent’s trigger and with that, the chatbot can send information to the flow
- A Power Virtual Agent chatbot can be embedded into any website, into Skype, and into Microsoft Teams
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